Terms & Conditions

Last updated: May 3, 2026

Welcome to Emirathi's Mandi. By accessing or using our website, placing an order, or making a reservation, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Ordering & Payments

• Pricing Accuracy: Menu prices listed on our website are subject to change without prior notice. While we strive for accuracy, errors may occur, and we reserve the right to correct pricing errors.
• Final Sales: An order or reservation is considered "final" once payment is processed or the booking is confirmed through our system.

2. Cancellation & Refund Policy

• Table Reservations: We request that you cancel or modify table reservations at least 2 hours in advance. Repeated no-shows may affect your ability to book in the future.
• Food Orders: Once food preparation has started, orders cannot be cancelled or refunded. If there is an issue with your order upon receipt, please contact us immediately for a resolution.

3. Intellectual Property

All content on this website, including but not limited to professional photography, menu descriptions, website design, animations, code, and logos, are the intellectual property of Emirathi's Mandi or its developers. This content cannot be copied, reproduced, or used without explicit written permission.

4. Limitation of Liability

Emirathi's Mandi strives to provide excellent service and accurate information, but we are not liable for:

• Technical glitches, website downtime, or errors in digital services.
• Late deliveries caused by unforeseen traffic, weather, or other external factors.
• Allergic reactions or dietary complications if allergies were not explicitly disclosed by the user at the time of ordering.

5. User Conduct

By using this website, you agree not to use it for any unlawful purpose. You are prohibited from attempting to "hack" the site, introduce malicious code, use automated scripts to scrape our menu data, or disrupt the website's normal functioning.

6. Digital-Specific Disclaimers

• Interactive Elements: Our site may feature complex animations or live data (such as real-time queue management or booking availability). Please note that this "live" data is subject to network latency and may not always reflect 100% real-time status.
• External Links: We may provide links to external websites, social media platforms, or third-party delivery apps. We are not responsible for the content, terms, or privacy practices of these external sites.
• Accessibility: We strive to maintain legibility and clarity across all elements of our site, though external content formatting may vary.

7. Governing Law

These Terms & Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be handled under the exclusive jurisdiction of the local courts in Kochi, Kerala.

8. Contact Information

If you have any questions about these Terms & Conditions, please contact us at info@emirathimandi.com or call us at +91 7025 252 559.